Ryvlo Privacy Policy

1. Information We Collect

We may collect the following categories of information when you use Ryvlo.

• Account and authentication information such as email address, account identifiers, and session metadata
• Profile information such as first name, last name, username, bio, profile photo, sports preferences, skill level, availability, play style, and optional gender information
• Location information such as latitude, longitude, city-equivalent, country, address, and group-related place details
• User content such as messages, group content, join requests, reports, images, and schedule participation
• Device and technical information such as platform, app version, device type, and push notification token
• Usage and analytics information relating to feature use, onboarding completion, and app interaction events

2. How We Collect Information

We collect information directly from you, automatically from your use of the Service, from your device when permissions are enabled, and from service providers we use to operate the Service.

3. How We Use Information

We use personal information to operate, secure, improve, and support the Service.

• Create and manage accounts
• Authenticate users and maintain secure sessions
• Personalize content and show nearby groups
• Enable messaging, scheduling, moderation, and reporting
• Send notifications and service communications
• Analyze usage and improve product performance
• Detect fraud, abuse, spam, harassment, and policy violations
• Comply with legal obligations and protect Ryvlo, our users, and the public

4. Legal Bases

Where applicable law requires a legal basis, Ryvlo may rely on contract performance, legitimate interests, consent, legal obligations, or protection of vital interests depending on the context of the processing.

5. How We Share Information

We may share information with service providers, other users where necessary for the Service’s features, authorities or other parties when required for legal or safety reasons, and counterparties involved in a business transfer.

• Authentication, hosting, storage, analytics, mapping, and push notification vendors
• Other users when you share profile information, participate in groups, or send content
• Law enforcement, regulators, courts, or other parties where required by law or necessary for safety and enforcement

6. Location Information

Ryvlo uses location-related data to help users discover nearby groups, support onboarding and matching, and enable location-based group features.

Disabling location permissions may limit the functionality of some features.

7. Notifications and Analytics

If you enable notifications, we store and use your device push token and related platform information to deliver notifications.

We may use analytics tools to measure product usage, engagement, and app performance.

8. Messages, Reports, and Moderation

We may store and process messages, reports, and other user content to provide the Service and support moderation, abuse prevention, safety reviews, and compliance efforts.

9. Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Policy, including providing the Service, maintaining safety systems, preventing fraud, complying with law, resolving disputes, and enforcing agreements.

10. Account Deletion

If account deletion is available in-app, you may request deletion through the designated app flow. Some information may remain in backups, logs, legal records, or fraud-prevention systems for a period of time where necessary.

11. International Transfers

Your information may be processed or stored in countries other than your province, state, or country of residence. Where required, Ryvlo will take steps intended to provide appropriate safeguards.

12. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No system is completely secure, and we cannot guarantee absolute security.

13. Children’s Privacy

The Service is not intended for children under the minimum age specified in Ryvlo’s final published policy and terms. If we learn that personal information has been collected in violation of applicable law, we will take appropriate steps to investigate and address it.

14. Your Rights

Depending on where you live, you may have rights to access, correct, delete, or object to certain processing of your personal information, or to withdraw consent where processing is based on consent.

To exercise available rights, contact Ryvlo, onesports.app.media@gmail.com.

15. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes may be communicated through the app, by email, or by other appropriate means. The updated version will be identified by the Last Updated date on this page.

16. Contact

Questions or requests about this Privacy Policy can be sent to Ryvlo, onesports.app.media@gmail.com.